What We Do
Every engagement starts with understanding your customers.
Where you begin depends on what you need.
TIER 1
Find the Tell
Messaging Diagnostic — $500
Best for businesses that want to understand what their customers actually care about before investing in marketing or a website redesign.
What you get:
Analysis of your customer reviews and competitor data
The key language patterns your customers use
Your top 3 messaging opportunities
Specific recommendations you can use immediately
Delivered in 3 business days.
TIER 2
Map the Tells
Customer Intelligence Audit — From $3,500
Best for businesses with multiple customer types or service lines who need a deeper understanding of what drives decisions across their audience.
What you get:
Everything in the Messaging Diagnostic
Full analysis of one or more customer segments
Decision driver mapping across your audience
Competitive positioning analysis
15–25 page Customer Intelligence Brief
TIER 3
Play the Tell
Messaging Blueprint — From $7,500
Best for businesses ready to overhaul their messaging with a complete strategic foundation.
What you get:
Everything in the Customer Intelligence Audit
Complete messaging playbook for your business
Distinct messaging frameworks for each audience
Website copy recommendations
30–45 page combined deliverable
TIER 4
Turn the Tell
Build & Launch — From $12,000
Best for businesses that want research, strategy, and execution handled end to end.
What you get:
Everything in the Messaging Blueprint
New website copy or full website build
Campaign launch support
Ongoing messaging guidance